London Accounts

All Northeastern University–London students and employees are assigned a Northeastern (@northeastern.edu) account in addition to a NU London (@nulondon.ac.uk) account. This additional account provides access to important Northeastern University resources. This account is also necessary for upcoming transitions that are designed to integrate Northeastern University-London digital systems and tools with the rest of the university.

Activate the northeastern.edu account using the unique URL included in the email notification sent to you. As part of this process, you’ll be prompted to enroll in Duo two-factor authentication and to set a strong password.

If you need help finding your unique URL or replacing an expired link, please reach out to the university’s IT Service Desk by calling +44.20.3318.2507. Support is available around the clock.

If you have an active account and have enrolled in Duo two-factor authentication, you can log in to your Northeastern Microsoft 365 account. You may need to wait 15 minutes after setting your password before logging in.

The new online accounts are expected to make it easier than ever for students, faculty, and staff across the global university community to communicate and collaborate with one another, from anywhere, at any time.  

For example, you may be able to better collaborate with Northeastern students and colleagues via Microsoft Teams from your devices or with the Teams-enabled meeting spaces on campus, access the full Microsoft 365 Office suite, use academic software licensed by Northeastern, and download applications–including from Adobe Creative Cloud.  

A @northeastern.edu mailbox will be assigned to your account. All messages sent to this account will be automatically forwarded to your @nulondon.ac.uk mailbox. Your @nulondon.ac.uk account remains your core email account, so please continue to use it for all communications.

Merging these accounts into one mailbox is planned as a next phase starting in November 2024. Expect to receive updates beginning in late October to prepare for this change.

After activating a Northeastern account, update your password or manage account settings anytime using the appropriate link below. 

• Change Password
• Forgot Password

Continue using Northeastern-London accounts as you do today, including for access to NU London Canvas, Northeastern library resources, and LinkedIn Learning online courses.

You can expect to receive updates and support prior to any changes to your email accounts or the way you log in and access resources.

The northeastern.edu account will not expire and does not need to be renewed. Accounts are automatically retired when employment at Northeastern University-London ends.